At Nxfin(‘Nxcar’, ‘NXFIN TECHNOLOGIES PRIVATE LIMITED’, 'we', 'us', or 'our' ), we are committed to protecting the privacy and confidentiality of personal information entrusted to us by our users, clients, employees, partners, and other stakeholders. This Privacy Policy outlines our practices concerning the collection, use, disclosure, retention, and protection of personal information in accordance with best industry practices and regulatory requirements.
This Privacy Policy applies to all personal information collected, processed, stored, or transmitted by Nxfin in the course of conducting business operations. It applies to all employees, contractors, consultants, temporary workers, and third-party vendors who handle personal information on behalf of Nxfin.
Types of Information: Nxfin collects and processes personal information necessary for providing financial services, managing client accounts, and conducting business operations. This may include:
Contact information (e.g., name, address, email, phone number)
Financial information (e.g., bank account details, transaction history, Credit Information)
Identification information (e.g., ID numbers, passport details)
Employment information (e.g., job title, company affiliation)
Photos, Files and Docs
Application Data (e.g., Geolocation Information, Mobile Device Data)
information through cookies and similar technologies (e.g., Device Data, Location Data, Crash logs, Diagnostics Data)
Other (May collect limited data from public databases, marketing partners, and other outside sources)
Purpose of Collection: Personal information is collected for the following purposes:
Providing Used car options
Providing recommendations for financial services and loan products
Managing client relationships and accounts
Complying with legal and regulatory requirements
Communicating with clients and stakeholders
Improving our services and customer experience
Uploaded by users in order to use various mobile application functionalities
Derived Insights for Marketing
User Analytics, Performance Metrics, Analyze, Usage patterns, Derive User Profiles
Push Notifications regarding your account or certain features of the application(s)
Facilitate account creation and authentication and otherwise manage user accounts
Deliver and facilitate delivery of services to the user
Respond to user inquiries/offer support to users
Send administrative information to users
Fulfil and manage customer orders
Marketing and promotional communications
To protect our Services
Evaluate and improve our Services, products, marketing, and user experience
Legal Basis: Nxfin collects and processes personal information based on legitimate interests, contractual necessity, compliance with legal obligations, and consent when applicable.
Retention Period: Nxfin retains personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or regulatory obligations. Specifically, credit information obtained from credit bureaus is stored for 6 months. If this information needs to be retained for more than six months, renewed consent from the individual will be obtained.
Data Security: Nxfin implements technical, administrative, and physical security measures to protect personal information from unauthorised access, misuse, alteration, or destruction. These measures include encryption, access controls, regular security assessments, and staff training.
Third-Party Service Providers: Nxfin may share personal information with trusted third-party service providers who assist in delivering services, managing operations, or conducting business activities on our behalf including Cloud Computing Services, Communication & Collaboration Tools, Data Analytics Services, Data Storage Service Providers, Payment Processors, Product Engineering & Design Tools, Sales & Marketing Tools, Social Networks, User Account Registration & Authentication Services, Website Hosting Service Providers.
We also may need to share your personal information in the following situations:
Business Transfers, Google Maps Platform APIs (e.g. Geocoding API), Business/Financial Partners.
Legal Requirements: Nxfin may disclose personal information when required by law, legal proceedings, or governmental requests, or to protect the rights, property, or safety of Nxfin, its clients, employees, or others.
Access and Correction: Individuals have the right to access their personal information held by Nxfin and request corrections or updates if inaccuracies are identified.
Withdrawal of Consent: Where consent is the legal basis for processing personal information, individuals have the right to withdraw consent at any time, subject to legal or contractual restrictions.
Account Information: Review or change the information in your account or terminate your account. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
Opt-Out: Individuals may opt out of receiving marketing communications from Nxfin by following the instructions provided in the communication or contacting Nxfin directly.
Regulatory Compliance: Nxfin adheres to applicable data protection laws, regulations, and industry standards governing the collection, use, and disclosure of personal information.
Accountability: Nxfin maintains internal policies, procedures, and training programs to ensure compliance with this Privacy Policy and to handle inquiries, complaints, and requests regarding personal information.
Policy Review: Nxfin reviews and updates this Privacy Policy periodically to reflect changes in business practices, regulatory requirements, and industry standards.
Notification: Material changes to this Privacy Policy will be communicated to affected individuals through appropriate channels or by posting updates on Nxfin's website.
Contact Us: For questions, concerns, or requests related to this Privacy Policy or Nxfin's handling of personal information, individuals may contact Nxfin's Privacy Officer at contact@nxcar.in
Contact us by post at the address given at https://www.nxcar.in/contact-us , or by filling in a online form by following these steps-
Enter your Name
Enter the mobile number registered with us for existing users and the Mobile number used while signing up for new users
Subject- Inquiry Regarding [Specific Aspect] of Nxcar's Privacy Policy
Enter a Detailed description in enter enquiry input field
Submit
To request to review, update, or delete your personal information/account, please fill out and submit a request at https://www.nxcar.in/p1rtn5rs-@ccou5t . Follow these steps-
Enter your Name
Enter the mobile number registered with us for existing users and the Mobile number used while signing up for new users
Subject- Inquiry Regarding [Specific Aspect] of Data Collection
Enter a Detailed description in enter enquiry input field
Submit
To withdraw consent for writing an email to contact@nxcar.in
Enter your Name
Enter the mobile number registered with us
Subject- Request to withdraw consent for credit information data
Enter a description in the body
