Back to Home

Extended Warranty Terms & Conditions

Read the terms of Nxcar's extended warranty program

01. Definitions

  • Vehicle: The used car purchased through or registered on the Nxcar platform that is covered under this warranty.
  • Warranty Provider: Nxfin Technologies Private Limited, operating under the brand name Nxcar.
  • Coverage Period: The duration of warranty coverage as specified in the chosen plan, starting from the date of purchase or activation.

02. Coverage

The extended warranty covers the following major components:

  • Engine and internal components
  • Transmission system (manual and automatic)
  • Electrical components and wiring harness
  • Air conditioning (AC) system including compressor and condenser

03. Exclusions

The following are not covered under the extended warranty:

  • Wear and tear items (brake pads, clutch plates, wiper blades, tyres, belts, filters)
  • Cosmetic damage (scratches, dents, paint peeling, interior wear)
  • Pre-existing conditions identified before warranty activation
  • Modifications or aftermarket additions not approved by the manufacturer

04. Claim Process

  1. 1
    Report Issue — Contact Nxcar support via phone or email to report the issue with your vehicle.
  2. 2
    Get Authorization — Our team will review the claim and provide an authorization number if approved.
  3. 3
    Visit Authorized Service Center — Take your vehicle to an Nxcar-authorized service center for repair.
  4. 4
    Claim Settled — The repair cost is settled directly with the service center, subject to coverage limits.

05. Coverage Duration

Extended warranty plans are available in the following durations:

  • 6 months
  • 1 year
  • 18 months
  • 2 years

The coverage begins from the date of warranty activation and is valid until the end of the chosen plan period.

06. Transfer

The extended warranty is transferable with the ownership of the vehicle. In case of vehicle resale, the remaining warranty period can be transferred to the new owner by notifying Nxcar in writing within 15 days of the ownership transfer.

07. Cancellation

The warranty can be cancelled within the first 30 days of activation for a pro-rata refund, provided no claims have been made during this period. After 30 days, cancellation is not eligible for a refund.

08. Contact

For warranty-related queries, claims, or support, please contact: